| 000 | 00547nam a22001937a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20251030154007.0 | ||
| 020 | _a9781578516995 | ||
| 040 | _cTRA | ||
| 041 | _aEng | ||
| 082 |
_a658.8 _bH261h |
||
| 245 | _aHarvard business review on customer relationship management | ||
| 260 |
_aUnited State America _bHarvard Business Review Paperback _c2002 |
||
| 300 | _avii; 192 p. | ||
| 490 | _aHarvard Business Review Paperback | ||
| 650 | _aCustomer relations--Management | ||
| 650 | _aCustomer relationship management | ||
| 942 | _cBK | ||
| 999 |
_c71126 _d71126 |
||