000 00560nam a22002177a 4500
003 OSt
005 20251030152736.0
008 180104b xxu||||| |||| 00| 0 eng d
020 _a978609947071
040 _cKLIB
041 _aeng
082 _a658.812
_bB249b
100 _aBarlow, Janelle
245 _aBranded customer service: the new competifive
260 _aIndia
_bHarpercollins
_c2006
300 _a259p.
650 _aCustomer services; Business names; Brand name products
650 _aManagement
700 _aStewart, Paul
942 _cEC
999 _c45938
_d45938