TY - BOOK AU - Khan, Ratna Kumar AU - Chakrabarti, Bhubaneswar AU - Banerjee, Swapna TI - Reforming reference : guidelines for librarian SN - 8170999480 U1 - 025.52 PY - 2004/// CY - New Delhi PB - Mittal Publication KW - Reference services (Libraries) KW - Information services ER -