TY  - BOOK
ED  - Harvard Business School
TI  - Measuring performance : expert solutions to everyday challenges
T2  - Pocket Mentor Series
SN  - 9781422129708
U1  - 658.5150287 
PY  - 2009///
CY  - Boston
PB  - Harvard Business Press
KW  - Organizational effectiveness--Measurement
KW  - Industrial efficiency--Measurement
KW  - Industrial management
KW  - Industrial productivity--Measurement
KW  - Organizational effectiveness--Evaluation
ER  -