Harvard business review on customer relationship management 

 - United State America   Harvard Business Review Paperback  2002 
 - vii; 192 p. 
 - Harvard Business Review Paperback .
<br/><br/><label>ISBN: </label>9781578516995 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Management<br/>Customer relationship management
<br/><br/><label>Dewey Class. No.: </label>658.8  / H261h