Customer mania! : it's never too late to build a customer-focused company (Record no. 85333)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00589nam a22002177a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20251030154805.0 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788172236243 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | TRA |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | Eng |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | B592c 2010 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Blanchard, Kim |
| 245 ## - TITLE STATEMENT | |
| Title | Customer mania! : it's never too late to build a customer-focused company |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New Delhi |
| Name of publisher, distributor, etc. | HarperCollins Publishers India |
| Date of publication, distribution, etc. | 2010 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 195 p. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer services--Management |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Employee motivation |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Relationship | Author |
| Personal name | Ballard, Jim |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Relationship | Author |
| Personal name | Finch, Fred |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books-English |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Nepal National Library | Nepal National Library | Books-English | 09/10/2023 | E 658.812 B617c 2010 | NNL_E22190 | 09/10/2023 | 09/10/2023 | Books-English | |||||
| Nepal National Library | Nepal National Library | Books-English | 09/24/2023 | E 658.812 B592c 2010 | NNL_E22191 | 09/24/2023 | 09/24/2023 | Books-English |