Nepal National Union Catalog

Creating & delivering your value proposition: managing customer experience for profit (Record no. 17380)

MARC details
000 -LEADER
fixed length control field 00615nam a22002177a 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20251030151407.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140226b xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780749460907
040 ## - CATALOGING SOURCE
Transcribing agency KLIB
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number B261c
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Branes, Cindy; Blake, Helen; Pinder, David
245 ## - TITLE STATEMENT
Title Creating & delivering your value proposition: managing customer experience for profit
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. London
Name of publisher, distributor, etc. Kogon Page
Date of publication, distribution, etc. 2010
300 ## - PHYSICAL DESCRIPTION
Extent xvi,213p.;ill.
500 ## - GENERAL NOTE
General note With index
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations; Value; Value added
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Mangement
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Total checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Kaiser Library Kaiser Library   02/26/2014   658.812 B261c KL_15572 02/26/2014 02/26/2014 Books
        Kaiser Library Kaiser Library   02/26/2014   658.812 B261c KL_14897 02/26/2014 02/26/2014 Books