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The effortless experience: conquering the new battleground for customer loyalty

Dixon, Matthew

The effortless experience: conquering the new battleground for customer loyalty - London: Portfolio penguin, 2013 - xi, 237p.

ISBN: 9780241003305

Subjects--Topical Terms:
Business; Customers Loyalty; Services

Dewey Class. No.: 658 / D643e

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The effortless experience: conquering the new battleground for customer loyalty